Reference

Open your hokiplace Privacy Policy

Your hokiplace Privacy Policy explains what we collect when you open an account, verify your phone, browse Super Sic Bo or use DANA and QRIS.

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hokiplace Open your hokiplace Privacy Policy
REQUEST HELP DIRECTLY

Browse support paths for privacy requests

A clear support route helps when your account record, wallet status or phone verification needs attention. Use the account help path rather than sending sensitive details through an open message. We will ask for enough account context to locate the right record, while keeping your request focused on Privacy Policy rights and data handling.

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Account help

Open account help when you need a copy of your personal data, an explanation of a DANA or QRIS record, or clarification about the phone verification linked to your account.

Wallet record check

Ask us to check how OVO, GoPay, virtual account or bank transfer details appear in your account history. Share the date and reference shown to you, not an unnecessary wallet password.

Privacy correction

Use the same support path to request a correction, deletion assessment or change to your contact details. We may confirm account ownership before making any change to a stored record.

SEE OUR HANDLING

Check how we protect account data

Privacy controls work best when they follow the real account journey. We separate identity details from routine lobby activity where practical, limit internal access, record important changes and review requests against the…

Data collection

We use account details for account access, phone verification, support replies and payment matching. Lobby activity such as opening Bingo, Fish Hunter or badminton pages may be recorded to maintain sessions and investigate account issues.

Cookie choices

Our cookies can preserve your session, remember selected settings and help us understand technical failures. You can manage cookies through your browser, although switching them off may require another login or affect account access.

Account protection

We check account ownership before discussing personal records or changing contact details. Keep your password and phone verification codes private; our support path does not need your full wallet password.

Payment matching

A DANA, OVO, GoPay or QRIS reference can help us locate a payment event. We use that reference for reconciliation and status checks, not as a reason to collect unrelated financial details.

Retention timing

Records remain available while needed for account operation, security checks, disputes or legal duties. When a purpose ends, we remove, restrict or anonymise the relevant record according to the request and its context.

Change requests

Tell us which detail needs correction, access or deletion through account help. Include the account contact and a short description; we may request verification before confirming what action can be taken.

Ask about Privacy Policy and access

These Privacy Policy answers cover the questions we expect before an Indonesian account is opened. They explain the records connected with phone verification, mobile browsing, local wallets and support requests, while keeping the route back to account help clear.

It covers account details, phone verification, device and browser records, cookies, lobby activity, payment references and support requests. It also explains retention, account checks and ways to ask for access or correction.

Yes. The Privacy Policy explains that DANA and QRIS references can be used to match a payment event, check status and resolve an account query. We do not need your wallet password for that check.

We collect details you submit, contact information, phone verification results and records needed to connect your account with a payment event. Technical details can include browser, device, login time and approximate location.

You can request a copy through account help by identifying the account and describing the records you need. We confirm account ownership first, then assess the request against security, operational and legal requirements.

Send a correction request through account help with the account contact and the detail that is wrong. We may ask for phone verification or another account check before changing contact, identity or wallet records.

We keep records while they support account operation, payment matching, security checks, disputes or legal duties. After the relevant purpose ends, we remove, restrict or anonymise records where appropriate.

Yes. Account access and eligibility depends on local law. Privacy requests are also handled within applicable requirements, so we may explain why a record can be supplied, restricted or retained.